Tools.com Reviews

At Tools.com we're continually trying to make our customers happy by giving the best service. If you've had a good experience with us don't hesitate to contact us and leave feedback.

These are 100% genuine customer testimonials - read through some of the nice things our customers have had to say.

The right product at the right price. Shipping was no problem, despite Covid. I will be back next time I need tools.

Michael, 25/11/21

Was well organized and quick delivery happy with the sale from start to finish will shop here again and will recommend to others.

Barry, 25/11/21

Very helpful and delivered on time when they said it would arrive, go the tools like every time i have ordered will continue to order with these guys

Harley, 21/11/21

Always great to deal with products top quality never have any problems sure they would fix them.

Brian, 19/11/21

Very good to deal with; We had some difficulty with availability of products due to COVID, but Tools Direct sent my order in a number of seperate deliveries, ensuring i had the equipment as soon as it was available

John R, 19/11/21

Very helpful, efficient and quick delivery. Secure site and quality products that I purchased. Price also great. Definitely will check Get Tool Direct first before another site if I purchase other tools in the future.

Karen, 16/11/21

Happy with the service. It took a little while to get to Perth from Queensland. Due to covid restrictions. Really happy with the way it was packed. Would definitely or from GTD again

Paul, 01/11/21

Tools.com were good to deal with. I live in regional Queensland and needed an odd sized in-hex socket which they didn't have in stock but had no problem in sourcing what I was after and getting it in for me. It took a little while (Covid lockdowns probably contributed a fair bit) but they kept me advised of progress during the whole process. Their staff were knowledgeable and helpful, their prices were good and their postage cost reasonable. I will be a repeat customer.

Steve, 01/11/21

Tools.com is a great company to deal with, they communicate well, have great prices and prompt delivery. Would highly recommend.

Wayne V, 25/10/21

My order was sent quickly arrived safely and got what I ordered. recommend to anyone interested in buying a chainsaw

Leon, 22/10/21

Item as described. GTD Always great to deal with! Prompt postage, Reasonable cost, and good communication. Can't ask for more than that..

Chip, 14/10/21

This was my second purchase received before the said date in very good and excellent condition. I will recommend to anyone because they have very good customer service. All the best GTD

Sagith P, 11/10/21

GTD have been great in obtaining quotes and availability for items not on their website. Prices are competitive, and delivery has been good, despite being interstate.

Adam G, 4/10/21

Price is good and delivery faster excellent service I am the return customer I strongly recommend shopping in this company

Larry C, 25/09/21

Items ordered were what I wanted and arrived at the time promised. Packing was also superb. thank you GTD. Cheers.

Herman M, 01/09/21

I have purchased items twice, and I will shop again. There is a lot more choice for tool parts than any where else.

Robert, 22/08/21

Great service and kept up to date on my order progress and then was a follow up after delivery. Will definitely recommend. Excellent customer service.

Graeme, 18/08/21

Arrived safe and sound, wrapped up awesome perfect replacement for my broken kerf guard ! Thanks

Trev, 12/08/21

I ordered 15 and 16mm brad point drill bits, quite hard to find elsewhere. Very reasonably priced, and arrived in good time. Very pleased.

Chris M, 11/08/21

Good store for online purchases of tools, especially the obscure hard to get Makita accessories that I wanted. They were able to track them all down for me.

James H, 09/08/21

I have to say, dealing with Andrew in the Sales team has been so easy, which is an extremely positive reflection on this company. Despite the time frame involved in acquiring certain parts, because of the almost effortless, fluidic communications I had with him, I will most definitely be promoting this company amongst my friends and colleagues. All the parts have arrived, very well packaged and all fit my old planner. Thank you again for your wonderful customer service.

Eduardo B, 08/08/21

Very helpful after an email enquiry the friendly staff pointed me in the right direction to what best suited my particular needs

Ryan, 30/07/21

Happy with the products I ordered, and it was a very quick delivery. Will definitely use again in the future.

Gavin S, 30/07/21

The ordering process was easy and the price for the overboot covers was very reasonable relative to elsewhere. I received the goods quickly and they were well packaged. I have worn the covers a few times now, and they seem strong and well made. I’m really happy. Thanks.

Geoff H, 28/07/21

Great service & fast delivery. Really happy with the tool. It's exactly what I ordered & the quality is better than expected We'll done to your team.

David, 27/07/21

This is by far my favourite place to buy tools. I can shop in the comfort of my own home and goods arrive to me quickly if they have it in stock. Great communication and I love that I can earn Qantas Frequent Flyer points

Jmac, 20/07/21

Get tools direct sets the standard for service and price. Any hiccups and they do whatever needed and do it promptly. I have no problem giving GTD an excellent recommendation.

Russell K, 16/07/21

Great website, great products and even better customer service.

Abel H, 15/07/21

The product was as advertised and with very fast postage made for a lovely experience. It is a rare thing to get such good service. Thank you

Barry M, 13/07/21

Excellent service with great price feedback through out the purchase of the tools until tools were delivered thanks will recommend to all

Tom S, 13/07/21

 

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