Get Tools Direct Reviews

At Get Tools Direct we're continually trying to make our customers happy by giving the best service. If you've had a good experience with us don't hesitate to contact us and leave feedback.

These are 100% genuine customer testimonials - read through some of the nice things our customers have had to say.


Laser level arrived earlier morning. The item looks good and will be using it this afternoon. Thanks for the advice re: purchase yesterday and prompt delivery. By the way, the Makita backpack brushcutter is a beauty knocking down the rough stuff on my mates rural property.


Brian, 12/01/2012

Hello Paul

I would just like to thank you for the fantastic service you provided me over Christmas with my Makita combo, you returned my emails straight away (well after buisness hours) and called me at the first possible minute on the day after the Christmas break to sort out my other queries.

I will definitely be recommending you to all my mates.

All the best

Chris Daly, 9/01/2012

The Manager, GTD.

Recently, I brought a inverter 170 amp welder from your on line store and after speaking with Paul, I decided to buy a unit with a longer manufactures warranty. I was advised that the welder was not in stock at the time, and would be sent at the first available time, I was pleased to receive e mail updates on the arrival and post date etc, the welder arrived in perfect condition via the post. The staff service was excellent.

I will certainly buy again from your company when the need arises and have commented to friends 'Get Tools Direct'. For your info ~ Aust Po/05/not deliver to your door at certain county locations, but will send a 'pick up slip' from the local Post Office, this/05/add a day or two for the actual delivery.


Peter Oleson, 6/01/2012

I would just like to thank Paul & all the workers for the wonderful service I recieved when i bought tools just before xmas. I couldnt be happier with the service I recieved. Upon ordering I recieved a phonecall to verify my order,as well as recieving emais so I could track the delievery. I can honestly say I was a bit apprehensive about buying tools online, but will conduct further business with you because of the professionalism displayed.

Not only was it the best price, but the quick delivery, left me pleasantly surprised. I will have no hesitation in dealing with & recommending you to my friends & work colleques in the future.

Once again thank you very much

Steve Milsom, 4/01/2012

Hi Mitch

Thought I'd let you know that the switch arrived today.I appreciate your co-operation and willingness to please.

I can only wish all sellers were as obliging. Wishing you all a very happy festive season, and a very prosperous 2012.

Kind regards and thanks.

Tony, 13/12/2011


3 days it turned up.i bought 1 mate sore it and said get me 1.i can buy 1 a bit cheaper but your feedback is is nice to deal with a good seller


Trevor., 10/12/2011

Hi Guys

Just a short note to thank you for dispatching my order to Beresfield.

I have just returned from overseas today and the delivery was waiting for me at my premises at Beresfield.

For a second time the service and delivery has been excellent.

Thank you and Regards

Alan Keller, 5/12/2011


My order turned up today and I just wanted to pass on my thanks for the excellent service I received when placing the order. The salesman went out of his way to help me and get me the best deal possible. Freight was quick and incredibly cheap and overall it has been an excellent experience.

I will certainly be shopping with you again and have already started spreading the good word for you among my friends.

Keep up the excellent work

Kind regards

Mark Pettett, 22/11/2011


Thanks again for your quick reply I will send it tomorrow by fastest means possible. You guys are great. I am very glad I bought from you and will do so again for sure.

Thanks so much

Jeremy Randle, 13/11/2011

No worries, Andrew

Your follow up was great and I would be happy to recommend you to friends as well as look at your web shop again.


Mark, 8/11/2011

Please Thank Andrew for his excellent customer service skills.

My husband was very impressed with his help. Wonderful service we received from Andrew when we need to buy more power tools we will be sure to contact Andrew again.

Thanks again.

Fiona &Amp; Martin T., 19/10/2011


I recently received my tool kit and was extreamly happy with the serves that was given to me let me know what stage my shipment was at. Most satisfied will be defiantly getting more tools from yous in the future


Josh Jackson, 17/10/2011

Dear Paul

Just quick email to let you know that I have received the goods on time and all working well. Your prompt response and your customer service made me to recommend you to all my friends and relatives. Unfortunately, it is not easy these days to find a business that can provide prompt responses to customers' need and excellent service like yours.

Keep up the good work.


Mohammed Al-Hassan, 13/10/2011

G'day Paul

All sorted and as discussed earlier thanks again for the excellent service, I thought the delivery would take a couple of days longer than it did.


[Anonymous], 28/09/2011

Hi Paul

I have received my product today, have tested it all works fine. Many thanks for your prompt service. If I am need of any other tools you can rest assued I will be in contact again & I will pass on your name to all my friends as well.

Thanks from a happy customer

Shirley, 26/09/2011


goods were recieved quickly and the bits and pieces you threw in are quality!! couldnt be happier!! I will recommend you to all my tradie mates!

Michael Sahlberg, 5/09/2011

Dear Paul

thank you for your assistance this morning, running me through all the items, Being such a difficult client being computerilliterate like i said i can build your house but not use a computer. Thanks for taking time in directing me in finding things that i want and i will eventually buy through you.

You are an asset to the company

Kind Regards

Robert B., 2/09/2011

Hi Paul

Jock McGregor here.....I wish to congratulate you on the prompt delivery of the goods i orderd. The time it took was amazing it was so fast......again congrats.

With Thanks

J Mcgregor., 31/08/2011

Received my order today (see details below).

Only dispatched last Friday so pretty fast work! Thanks Paul for the Makita T-shirts - stolen by the kids already. Size M probably a bit small for me anyway! Only one small drama. The side handle enclosed for the BHP454 cordless hammer suits a 43mm collar not the 55mm on the drill. Any chance you could forward one & do you want this one back?

Thanks again.


Andrew, 15/08/2011

G'day guys

Received the delivery yesterday with the replacement side handle for the Makita BHP454. Fits perfectly! The extra T-shirts are great too - thanks Paul!

The order's all complete now.

[Anonymous], 15/08/2011

To Paul and the team

I'd like to send a big thank you on your total professional help and customer service from start to end and will defiantly be dropping your name to all the blokes I work with. I found that your response to product knowledge and prompt return calls of information and follow ups a true high light compared to a lot of other businesses I have dealt with in the past. I would alsolike to add that the fast delivery time from ordering to when I received the product as well as the availability of payment options was great.

Finally thanks once again and keep up the good work and helping out the tradies of Australia.

Yours sincerely

David Frizon, 8/08/2011


Alex Watson, 05/11/2015

Heck yeah bro!

Abraham Lincoln, 21/10/2015

This is my testimonial text.

John Adaams, 22/10/2015


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