Warranty Claims

Please fill in your warranty card or register online if required on the purchase of any product.

We will honour all warranties as offered by each manufacturer.

All warranty claims can be dealt with at your closest authorised repair agent or dealer.

A copy of your proof of purchase (Tax Invoice) will be required for all warranty claims.

If tools are returned to ourselves for Warranty claims, the end user is responsible for the freight charge for return of the item, however, once the warranty repair is complete, the items will be dispatched at the cost of Get Tools Direct.

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Click & Collect

Click & Collect is available at Sunshine Coast stores - subject to stock availability at your selected store.
This is a free service.


  • You will receive a phone call within 30 minutes if your items are not available at your selected store
  • You will receive a phone call after 30 minutes to notify you that your purchase is ready for collection
How to CollectHow to Collect
  1. Order your goods
  2. Receive collection notification phone call
  3. Arrive at your selected store & park at the nominated Click & Collect area
  4. Call the selected store, quote your order number & let them know you have arrived to collect your order
  5. A team member will be out right away with your goods
Collection TimesCollection Times
Click & Collect Times
Home Call $0.00 (0) Checkout